In a layby situation, in line with good retail practice, the items being purchased by the customer are rung up on the POS system (i.e. getting the customer/transaction ‘committed’), and then the method of payment issue is discussed and selected.

To streamline the processing of layby transactions, MINDER POS enables you to set a number of parameters that will automatically apply to a sale, until you override them. These parameters include; minimum deposit, terms & conditions, finalisation term, agreed payment frequency, etc., and you can also nominate the number of copies of the receipt you require.

And yes… you can add to, change, or delete items from existing laybys if you have cause to do so. Also, if you are of a mind to oblige a customer by letting them take some laybys items before final payment has been made, you can do so by making making use of MINDER's Early Collection Control option.

ImageOnce the salesperson has nominated Layby as the method-of-payment, MINDER provides an efficient look-up facility to see whether the customer is already on file (to avoid duplication of effort). The system then prompts your default level of deposit, e.g. 15%, and allows for the salesperson to either accept the default value, or enter an overriding amount. The system then prompts the layby finalisation date which, once again, the salesperson can choose to either accept, or override.

The system then prompts for the method of payment of the deposit, and the transaction is complete. Subject to your requirements, MINDER POS provides up to three copies of the receipt, i.e. one for the client, one to go on the layby parcel, one for office use.

MINDER POS provides for additions, changes and deletions to laybys. The supplementary transaction is entered like a normal sale/return, and the ‘Layby Change’ method of payment is selected. This enables the original layby to be nominated, and the supplementary transaction is added. In the process, you are provided with the opportunity of taking an additional deposit amount, or of refunding part of the payment already received.

Within MINDER POS supervisor functions there are a set of reports that enables your layby register to be ‘managed’. As well as being able to get routine listings of laybys, you can get an exception report highlighting those overdue in terms of their progress payments, and an exception report of those laybys that are due for collection by a nominated date (lets get them out, dust them off, and give the customer a reminder call).